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We put all our knowledge and energy to offer you quality items that meet your expectations. Nevertheless, if your purchase does not suit you, you have 14 days from the date of receipt of your purchase to return it.
1. France :
Please have your order number which starts with COUI + 8 digits. It appears on your delivery slip and on the follow-up email of your purchase.
Download your return label by clicking MY RETURN LABEL
2. Europe : You are responsible for the transport costs. The return is under your responsibility, we advise you to send it by tracked parcel.
You can return your article to the following address
C-OUI - BIG BLUE at ADS - EVREUX
ZAC MULTI-SITE LONG BUISSON 2
RUE ROLLAND GARROS
Inform us of your return by e-mail at firstname.lastname@example.org, specifying your name and first name and the reference of your return.
The product must be returned in its original packaging, in perfect condition. Any item worn or damaged will not be refunded.
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